Service experience survey 2014-2015
During 2014–2015, 788 service users and 76 carers took part in the survey. Here are the results:
How do you rate our services?
Do you feel safe whilst getting support from Making Space?
95% of service users and carers said they feel very safe.
Do you feel confident expressing a concern to Making Space?
84% of service users and carers said they feel confident when expressing a concern to us.
Do you know what to do in an emergency?
67% of service users and carers said they know exactly what they need to do in an emergency.