The Philosophy

• Carers and Service Users are at the heart of everything we do and treated with dignity and respect.
• We focus our efforts on people, not on their illness, providing services to meet real needs.
• The practical support and services we provide are of the highest quality, delivered in a timely way and always responsive to demand and change.
• We aim to advance public understanding and promote social and community inclusion as a right for all service users and carers.
• We are entirely committed to the ongoing development and performance management of our staff and to equality, diversity and fairness.

Making Space has 6 commitments, they are as follows:

• Customer focused
• Valuing and embracing diversity
• Working in spirit of partnership
• Striving for excellence
• Innovation
• We make a difference